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Account & Security Guide

Account Settings & Data Governance

Manage your mobile number verification, security controls, and account termination procedures.

Changing Registered Mobile Phone Number

To change your primary account mobile number, go to Account Settings > Profile in your BiltyMitra App, click "Change Mobile Number", and complete OTP verification on your new mobile SIM.

Security & Password Reset

If you suspect unauthorized access, reset your passcode immediately using the "Forgot Passcode" link on the login screen, or contact support to temporarily lock your fleet account.

Account Deletion Request

Request Permanent Account Deletion

Submit this form to initiate permanent removal of your BiltyMitra user account, driver records, and profile data.

Important Notice before Deletion:

Account deletion is permanent. Any active trip records or pending freight payments will be verified prior to data purging. Certain records may be retained temporarily to satisfy GST audit regulations.